RESTAURANT TECHNOLOGY
Custom POS, Ordering Apps, and KDS
Built for Restaurants That Outgrew Toast and Square
Brandrums builds restaurant tech for single-location operators, multi-unit chains, and dark kitchens. We ship custom POS with offline-first sync, white-label customer ordering apps, kitchen display systems, reservations and waitlist, inventory and food cost, and loyalty. Real systems your floor managers and line cooks will actually use, not another SaaS subscription you have to bend your menu around.
POWERED BY
The stack we ship restaurant systems on
WHY CUSTOM RESTAURANT TECH?
What you get when you stop renting your stack
Lower Per-Cover Cost
Cut the 2 to 5 percent of revenue you pay to per-terminal SaaS POS fees and aggregator commissions you can't negotiate.
Offline-First Reliability
Service keeps moving when the wifi dies, the ISP goes down, or the breaker trips. Orders sync back the moment connection returns.
PCI-DSS Compliant Payments
Stripe Terminal and Adyen integrations keep card data off your servers. SAQ A-EP scope, point-to-point encryption, tokenized refunds.
Real Margin Visibility
Recipe-level food cost, theoretical vs actual variance, and live labor percent on every shift. The numbers your accountant wants without exporting CSVs.
OUR RESTAURANT SERVICES
Six builds we ship most often for operators
End-to-end restaurant systems covering front of house, back of house, and the customer side. Each one is built to integrate with the others or drop into an existing stack without forcing a full rip and replace.
Custom POS Systems with Offline-First Sync
Touchscreen point of sale built for the realities of restaurant service: rush, bad wifi, split tickets, course firing, and a server who hits the wrong button. Runs on iPad, Android tablets, or rugged terminals.
Technology Stack
Technical Implementation
- Local SQLite cache so checks open, items add, and payments authorize without internet
- Conflict-free replicated data types (CRDTs) for multi-terminal sync once connectivity returns
- Course firing, modifiers, 86 items, and item-level void permissions tied to manager PINs
- Stripe Terminal or Adyen integration for chip, swipe, contactless, and Apple Pay at the table
- Cash drawer, kitchen printer (Epson TM-m30), and label printer (Star TSP100) drivers tested in production
- End-of-day reporting with cash variance, tip declaration, and shift-level revenue breakdown
White-Label Customer Ordering App (Web and Mobile)
Your branded ordering experience on web, iOS, and Android. Skip the 25 to 30 percent aggregator commission for direct customers and own the relationship, the data, and the upsell.
Technology Stack
Technical Implementation
- Single codebase with React Native for iOS and Android plus Next.js for the ordering web app
- Menu CMS with category sort, modifier groups, allergen tags, and per-location pricing
- Saved cards via Stripe with Apple Pay and Google Pay one-tap checkout
- Real-time order tracking pushed via Pusher or Ably, no polling overhead
- SMS receipts and order updates through Twilio with delivery status webhooks
- Schedule orders, group ordering, and tip prompts that lift average ticket 8 to 14 percent
Kitchen Display Systems and Order Routing
KDS screens that route the right tickets to the right station the moment a server sends them. Built to survive grease, steam, gloves, and a line cook who has 30 seconds to decide.
Technology Stack
Technical Implementation
- Station-aware routing so cold prep, grill, fryer, and expo see only what they need to fire
- Bump bars, touchscreen taps, and voice confirmation modes for gloved-hand service
- Color-coded ticket timers with target hold times per item, alerts on stale tickets
- Recall and refire flow when a guest sends back or a server forgets a modification
- Real-time sync from POS, online ordering, and aggregator integrations into a single queue
- Per-station throughput analytics so chefs see actual cook times against targets
Reservations, Waitlist and Table Management
Replace OpenTable and Resy fees with your own booking flow tied to your POS, your CRM, and your marketing list. Floor plan editor, table turn predictions, and waitlist SMS included.
Technology Stack
Technical Implementation
- Drag-and-drop floor plan editor with table combinations, sections, and server assignments
- Reservation engine with deposit holds, cancellation rules, and no-show tracking
- Waitlist SMS via Twilio with quoted wait times that learn from actual turn rates
- Direct integration with your POS so reservation, cover count, and ticket all share the same ID
- Google and Instagram booking links for one-tap reservation from search and social
- Guest history with allergies, birthdays, favorite tables, and spend per visit
Inventory, Food Cost and Recipe Management
Track what you bought, what you used, and what walked out the back door. Recipe-level food cost feeds into menu engineering so you stop selling the dish that loses money on every plate.
Technology Stack
Technical Implementation
- Recipe builder with sub-recipes, yield percentages, and waste factors per ingredient
- Theoretical food cost calculated on every sale, variance against physical count weekly
- Vendor invoice OCR and parsing so price changes flow through to menu margin instantly
- Par-level suggestions based on actual usage, day of week, weather, and event calendar
- Multi-location transfers, central commissary support, and inter-unit cost allocation
- Menu engineering matrix (stars, plowhorses, puzzles, dogs) updated nightly with no manual export
Loyalty, Gift Cards and CRM Integrations
Points, tiers, stored value, and a guest database that actually tells you who comes back. Integrates with Klaviyo, Mailchimp, and HubSpot so marketing has something to work with.
Technology Stack
Technical Implementation
- Points engine with rules per item, daypart, or location, plus instant redemption at POS
- Digital and physical gift cards with Stripe-issued QR codes and balance webhooks
- Customer profiles unified across POS, online ordering, reservations, and delivery channels
- Klaviyo, Mailchimp, and HubSpot sync with daily transactional event streams
- Win-back, birthday, and lapsed-guest automations triggered from real visit history
- Apple Wallet and Google Wallet pass support so loyalty cards live in the customer's phone
OUR PROCESS
From kitchen tour to launch night in five steps
Floor Walk
We spend a service in your restaurant. Watch the POS bottleneck, the kitchen printer that jams, the manager override flow, the wifi dead spot near table 12.
System Map
Architecture covering POS, KDS, online ordering, aggregator feeds, payments, and your accounting stack. We pick what to keep, replace, and integrate.
Build
Production code with offline-first sync, payment certification, and hardware testing on the actual tablets and printers your staff will use.
Pilot
One location, two weeks, side by side with your current system. We log every bug, every staff complaint, every edge case before rollout.
Rollout
Multi-location deployment with on-site training, opening-week support, and ongoing observability so you see issues before your GM does.
Service keeps moving when the wifi dies
Offline-First POS
Our POS uses a local SQLite cache and CRDT-based sync so terminals keep taking orders, splitting checks, and processing offline-authorized card payments through a downed connection. The moment wifi returns, everything reconciles to the central Postgres without duplicate tickets.
Stop renting your customer relationship
Direct Ordering
White-label ordering on web and mobile with menu CMS, scheduled orders, and saved cards. We integrate DoorDash Drive, Uber Direct, and JustEat for delivery dispatch on your terms instead of paying 30 percent to the marketplace.
One stack, every store, real numbers
Multi-Location Control
Central menu, central pricing rules, per-location overrides, and consolidated reporting. Food cost, labor percent, and sales mix across 2 stores or 200, with operator dashboards that work on a phone during the morning commute.
TESTIMONIALS
What restaurant operators say
Real results from real operators who replaced their SaaS POS, killed aggregator dependency, or rolled out a new ordering stack with us
“We were paying Toast over $9k a month across 11 locations. Brandrums built us a custom POS with offline sync that paid for itself in 14 months. Staff picked it up faster than the old system.”
Sarah Johnson
Director of Operations, TableTurn Hospitality
“Their KDS handles four virtual brands out of one kitchen with station routing that just works. We doubled cover count without adding a line cook because tickets stopped getting lost.”
Michael Chen
Founder, GhostKitchen Collective
“The white-label ordering app drove a 28 percent shift from DoorDash to direct in the first three months. Loyalty and Apple Wallet integration is what made customers actually switch.”
Emily Rodriguez
VP of Technology, Crossroads Coffee Co.
“Replaced Resy and Square at our two locations. Reservations now flow into the POS, food cost is finally accurate, and I am not paying three vendors who do not talk to each other.”
David Park
Owner, Park Street Bistro
RESTAURANT TECH FAQ
What operators ask before they replace Toast or Square
Ready to Replace Your SaaS POS Stack?
From custom POS with offline sync to white-label ordering apps and KDS that route tickets in real time, we build restaurant systems your staff will actually use.
Let's Build Something Amazing
Fill out the form and receive a free consultation within 24 hours
Let's Talk Business
Ready to take your brand to the next level? We're here to help you every step of the way.
Call us
(858) 215-2617
Email us
info@brandrums.com
Visit us
996 E New Circle Rd, Lexington, KY
Trusted by 50+ businesses